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Devry HRM587 all
week assignment latest 2016 july
Question
Devry HRM587
ARTICLE ORAL PRESENTATION latest 2016 july
ARTICLE ORAL PRESENTATION DUE WEEKS 3, 4, 5, 6(THE DAY AFTER YOU PRESENT)
3 pgs minimum
100 points
When you identify an article to summarize and
present to the class, please use the following guidelines. This INCLUDES a
discussion on thepurplesection identified in the discussion area.
The textbook talks about 16 types of “change.” They are: first order, second order,
anticipatory, reactive, adaptive, tuning, adaptation, reorientation,
recreation, midroad, tectonic, incremental, transformational, downsizing,
technological, mergers and acquisitions.
1. Consider the company you have selected and discuss a recent change which has occurred at that organization.
2. From the list above, identify the “type” of change utilized and explain why it was/is necessary.
3. Do you agree with the change which the company has decided to take? Why or why not?
4. From the course textbook explain the theory of the change.
· Vision (current state to future desired state)
· Image
· Problem/issue at your company/industry
· Goals for change (identify clear examples)
· Diagnostic Model you will use. How & why?
· Communication Plan
· How will you monitor/evaluate change processes? (i.e., resistance and progress)
· Recommendation and Sustaining Change: How can you be sure change efforts and implementation strategy will work?
1. Consider the company you have selected and discuss a recent change which has occurred at that organization.
2. From the list above, identify the “type” of change utilized and explain why it was/is necessary.
3. Do you agree with the change which the company has decided to take? Why or why not?
4. From the course textbook explain the theory of the change.
· Vision (current state to future desired state)
· Image
· Problem/issue at your company/industry
· Goals for change (identify clear examples)
· Diagnostic Model you will use. How & why?
· Communication Plan
· How will you monitor/evaluate change processes? (i.e., resistance and progress)
· Recommendation and Sustaining Change: How can you be sure change efforts and implementation strategy will work?
This presentation should be no more than 10 minutes
in length. DO NOT
regurgitate the article. Instead, help
the class understand the important lessons we should take away from the reading.
YOU ARE THE EXPERT!
The article can be no later than 5 years ago.
Devery week 3
HRM587 CASE ANALYSIS PAPER latest 2016 july
CASE ANALYSIS
PAPER DUE WEEK 3
5 pgs minimum
150 points
Many students initially find case analysis of
management problems to be difficult and uncomfortable. This is due to
the relative lack of structure of most problems found in management. No correctly
answered list of pre-questions or mechanical process will lead to the
"right" answer. In fact, there
usually is no single, definitively "right" solution to most
managerial problems. When analyzing
a case, remember that there are often many possible solutions. The goal is not
to findthe solution,but to examine the case and practice analyzing and solving real world
problems from a change management perspective.
You may use the following format to guide your
thinking and to frame your written case analysis.
I. Introduction (15 points)
The purpose of this paper is to analyze a case
involving change and to make a viable proposal for future action. In the
introduction, you should summarize your recommendation and how the paper will
convince the reader that this is the best course of action.
II. Analysis of the Case (65 points)
Why did events occur the way they did during the
change process?
· Use the theoretical concepts from the book and
readings to analyze events of the case.
· Identify the important implications of the facts
given.
· Thoroughly analyze why people are behaving as
they are, and how that behavior relates to organizational change theory.
· Identify multiple and subtle, rather than just
the "obvious" causes and implications of what's going on.
· Give a logical interpretation of the facts and
explanations of behavior in response to the change.
· Focuson important aspects of the case.
· Consider relevant theory and
"knowledge" of organizational change and development.
· Focus on how the change took place rather than
just on what changes needed to be made.
· What are the most significant implications? Your analysis
should drive the reader to see the need to address one major issue above all
others.
Note: Signs of
a Poor Analysis:
Restatement of the case: The "he did this and they did that" papers which never analyze
why people behave as they do, nor suggest what might be done, nor draw any
general lessons, etc. If you make a
statement, be able to explain WHY.
(NOTE, however, it may be very important to
document inferences with facts from the case but this can be done without a
lengthy restatement of the case.)
Oversimplification
Distortion of facts
Unwarranted or unexplained assumptions
Making value judgments in the name of fact
III. Alternative Actions to Make the Change
Process more Effective (30 points)
Consideration of alternative proposals to resolve
the major issue identified in your analysis. Each
alternative should be mutually exclusive, meaning that if you choose one, you
cannot choose the others.
Pros--Arguments and positive aspects of the
proposed course of action
Cons--Recognition and adequate consideration of
obvious counter arguments and negative aspects of the proposed courses of
action.
IV. Recommended (20 points)
· Present a sound rationale for the proposed course
of action.
· Give evidence in the solution proposed that you
understanding the conceptual material read and theory presented.
· Anticipate possible problems that might arise in
following the proposed plan of action.
V. Generalizations (20 points)
Identify general "lessons" demonstrated
by the case that are likely to have application for you in your organization or
in a different setting?
· Recognize what is of particular importance for
other situations.
· Give evidence of learning, and insight into
organizational systems.
· Recognize and make explicit the times when you
are expressing your own values.
Note: Some cases are largely "analysis" cases crying out for an
explanation of what's going on and why. Other cases are
largely "action" cases crying out for an answer to the question: What
should be done in this situation? Yet, generally speaking, most cases require
attention to both with relative emphasis a matter of logic and judgment.
Devry HRM587
final exam latest 2016 july
Page 1
Question 1. 1. (TCO All) For
the next set of questions , you will first select ONE of the TCOs of the course. Then, you will
be asked to write an essay about the project you worked on this term over your
two companies’ change program based on the TCO you selected above. Select the TCO
your essay question will cover:
TCO A - Given that progressive and successful
companies require their employees to embrace change, examine how changing work
conditions impact the employees.
TCO B - Given the inherent reality that all
organizations must experience change in order to improve, demonstrate how
“models” are used in Change Management, for diagnosing an organization’s need
for change.
TCO C - Given external, internal and/or
multi-levels of organization factors that drive change, assess and create a
leadership model which supports and promotes each type of change within the
organization.
TCO D - Given that an organization’s mission and
vision will determine its strategy towards change, ensure that an
organization’s change initiative is aligned with and capitalizes on its culture
and mission in preparation for change.
TCO E - Given a selected Change Management
implementation “model”, determine the causes of change and develop a plan of
action to implement the change.
TCO F - Given that both organizations and their
employees commonly resist change, understand how to recognize and overcome
barriers to change and develop a strategy to manage resistance to change that
will ensure successful implementation of change.
TCO G - Given that developing a “vision for change”
and communicating that “vision” is a critical part of the change process,
analyze the key elements of the “vision for change” and develop a strategy to
communicate the change to the stakeholder.
TCO H - Given the organization’s goal of creating
and implementing a sustainable change while moving toward becoming a “learning”
organization, develop a plan to implement change in a sustainable manner that
can be applied to any change.
Using the TCO you selected from the list above,
which you felt was most relevant to your project this term, write an essay
answer explaining how the change management you saw in one of your companies
from your project this term followed or failed to follow the theory of success
ingrained in the TCO you have selected.
State the #1 thing you think that company’s change
agent did which most contributed to the success or failure of the change and why
that relates to the TCO you selected.
Include in the answer the name of the company you
are discussing.
Explain/analyze why you think this way.
(Points : 35)
Question 2. 2. (TCOs A, E)
Your project this term asked you to compare and contrast two companies’ change
projects or programs for change. This question
will review what you learned about the change projects in a continuation of
your project. It will ask you
to apply course information to your project companies. For your
answer, be sure to reference the names of the companies you studied in your
project this term to help your instructor determine the score of your response.
Evaluate ONE of your two companies’ change
interventions through the lens of Rand’s Six Step Model. State first the
steps. (10 points)
Assess how well the company realized each of the steps and what areas were less
than successful in their implementation. Speak to those
failed steps and what the implications were for the success or failure of the
implementation. (10 points) Do
you feel that Rand’s model did assist (if it was used) or would have assisted
(if you feel it wasn’t used) in this change? Why or why not? (15 points)
(Points : 35)
Question 3. 3. (TCO 3) Your
project this term asked you to compare and contrast two companies’ change
projects or programs for change. This question
will review what you learned about the change projects in a continuation of
your project. It will ask you
to apply course information to your project companies. For your
answer, be sure to reference the names of the companies you studied in your
project this term to help your instructor determine the score of your response.
You will discuss some of the “unanticipated
outcomes” which occurred during the change process in ONE of the two companies
you studied this term.First
state the company and the change process. Then, state at
least two unanticipated outcomes from the change process, and whether they were
negative or positive. If negative,
what could have been done to avoid these outcomes? If positive, what could have
been done (or what was done) to accentuate these (and why were they
unintended?) Do you feel the unintended consequences were greater or less than
the intended ones? Why do you think so? Explain in depth. (Points : 35)
Question 4. 4. (TCO All) This
question does not address your course project. This change
scenario is envisioned instead, for this question. First, the
scenario, and then the question.
Scenario: You have been asked to lead a project
changing the company from the use of a performance management system/appraisal
method where supervisors get to decide the ratings and rankings of their
particular direct reports and each person’s subsequent raise amount, to a new
method where “forced ranking” is implemented. This means that
Department Heads get copies of all of the ratings of their entire department
members from the supervisors, and then rank each employee to other employees in
the department, and then, each employee is ranked throughout the company
overall. The person who
ultimately determines the final rating/ranking and raise for each employee is
typically two to three levels above. The head of HR
feels this will cut down on the amount of lawsuits over unfair ratings as well
as it will assist them in ensuring parity of raises across the system. In the past,
raises were all over the board – supervisors got a pot of $ and divided it as
they saw fit. Now, they will
be 1-4% - based on the final rankings done by the top management. Supervisors
will have little to no input into their team’s raises going forward.
The question: This term, we studied organizational
development theory versus the more systematic nStep method of conducting a
change process.What would be the
pros/cons of using OD theory for this change project? What would be the
pros/cons of using nStep? Which nStep method would you choose if you used one? Of the two
methods (OD or nStep), which would you recommend we use for this particular
change program? Why? (Points : 35)
Question 5. 5. (TCOs C,D) Your
project this term asked you to compare and contrast two companies’ change
projects or programs for change. This question
will review what you learned about the change projects in a continuation of your
project. It will ask you
to apply course information to your project companies. For your
answer, be sure to reference the names of the companies you studied in your
project this term to help your instructor determine the score of your response.
Consider ONE of your company’s change projects (not
both companies – just one.)
State the company and the change process/program/project.Name the leader of the
change from that company. Answer the
following questions about that change:
A. Was the leader
of this change project transactional or transformational? Define those two
terms and explain why you feel your leader was mainly one or the other, or
evenly divided between both.
B. Evaluate the
leader’s implementation of the change as it compared to the company’s vision
and mission statement. Were they
aligned? Did this alignment (or misalignment) contribute to the success or
failure of the change? Why or why not? (Points : 35)
Page 2
Question 1. 1. (TCO A) The
following manager “image” of change would most likely be which “image” of
change?
This manager of change follows Kotter’s checklist
like a recipe, and will first establish a sense of urgency, and expect the
others in the team to follow in suit. In this case,
the manager will assume that the new change is going to be better, and then
will work toward that change happening. (Points : 7)
Navigator image
Caretaker image
Interpreter image
Director image
Janitor image
Question 2. 2. (TCO A) Which
of the following best shows forces for change vs. forces for
stability? (Points : 7)
Change forces are: adapting, sustaining, and
predicting; whereas stability forces are: bureaucracy, trust, and control.
Change forces include: lay-offs, IPOs, and
inventing new products; whereas stability forces are: hiring, stock buy-backs,
and regular yearly dividends.
Change forces include: lay-offs, stock buy-backs,
and bi-annual new models of iPhones; whereas stability forces are hiring
freezes, bureaucracy, and regular yearly dividends.
Change forces include: Harry Potter Park at
Universal Studios, Walt Disney Cruise Lines, and McDonald’s lattes; and
stability forces are Cruise ship sinking at Giglio Island, bridging and
buffering strategies, and JetBlue’s public apology after the Valentine’s Day
fiasco.
Both A and C
Question 3. 3. (TCO B) Which
of the following best defines the “7-S” model of diagnosing change? (Points :
7)
Includes purpose, structure, rewards, and helpful
mechanisms
Is based on the conceptualization of the
organization as a transformation process
Can be a starting point for an organization that
has not given attention to the trends that may impact its future operations
Includes strategy, structure, process, and lateral
capability
Includes structure, style, skills, super-ordinate
goals, etc.
Question 4. 4. (TCO B) During
the diagnosis for change period, it is important to analyze the stakeholders
for their readiness to change. Using the
power-interest matrix, you review the level of interest and amount of power of
stakeholders and determine the following: (Points : 7)
Your key players are those with the highest level
of interest, but a lower level of power.
Your key players are those with the lowest level of
interest, but the highest level of power.
Your most unimportant players are those with low
levels of power but high interest.
Your stakeholders who need to be “kept informed
only” are those with high levels of interest but lower levels of power.
Your stakeholders who need to be “kept informed
only” are those with low levels of interest but higher levels of power.
Question 5. 5. (TCO C) The
Burke-Litwin model differentiates between what two factors, better than other
models? (Points : 7)
Transformational change and environmental change
Transactional change and transformational change
Environmental change and structure
Motivation and leadership
Performance and motivation
Question 6. 6. (TCO C) A very
broad-ranging diagnostic tool for change agents which should be used as a
starting point when an organization has ignored the impact of trends on the
business is (Points : 7)
diagnosis by image.
diagnosis by scenario analysis.
diagnosis using the PESTEL framework.
diagnosis by gap analysis.
diagnosis by transubstantiation.
Question 7. 7. (TCO D)The
actions of a visionary leader casting appropriate roles, engaging in dialogue
to create message appeal, and directing the change through verbal and
non-verbal behaviors is called (Points : 7)
scripting.
performing.
staging.
norming.
framing.
Question 8. 8. (TCO F) The
Emotional Intelligence domains and associated competencies are used to help us
determine when a potential change agent, or person, is ready for leadership. When a person
exhibits the competencies of integrity, initiative, and optimism, we know he or
she has reached the stage of (Points : 7)
Self-Awareness.
Social Awareness.
Relationship Management.
Self-Management.
Personal and Social.
Question 9. 9. (TCO G) The
“inspirational leadership” style of communicating change as described by
Reardon and Reardon states that a leader’s communication strategy for
successful change will do the following: (Points : 7)
create consensus; the main communication process is
simply involvement.
focus on performance and results orientation; the
communication will direct people toward tasks.
totally and irrationally immerse him/herself in the
overwhelming amount of change to enact, the leader will spray information about
the change daily and pray that others will take the message and run, inspiring
others to act accordingly.
develop a vision of the future and encourage a
cohesive community of other change leaders who will support the vision by
communication through creating trust and getting people mobilized around the
change effort.
hire a pastor to come and work with the
organization.
Question 10. 10. (TCO G) Crisis
management communication strategies for corporate situations which create
injury or massive environmental damage (such as the BP Gulf Oil Disaster) might
include any of the following, but almost always should include this one very
important piece: (Points : 7)
total and full denial of blame.
shifting the blame.
apology.
shift the blame and apologize.
initial delay/silence while reviewing victim
responses to the crisis.
a significant and abrupt drop in the stock price of
the company.
receiving an offer from a competitor to buy the
company.
sending out WARN act notices.
finding that the change has become baked into the
culture.
a reward system which is outdated.
Drug Company CRZ is notified that its new
anti-depressant drug, “Interplay” is causing its patients to experience
hallucinations and serious heart palpitations. The FDA issues
a recall and investigation. Company CRZ
reviews the formula and invests $95 million in new research and development.Five of the scientists go
to the department head and state that they believe the new version of the drug
will actually be worse than the older version, and that the drug needs to be scrapped
entirely. The company has
already announced to their shareholders they expect FDA approval in the next 6
months, so he orders them back to the drawing board, and gets authority for
another $85 million in R&D. Interplay gets
final approval from the FDA in 6 months, and the new medication releases to the
public. The department
head is promoted to Executive Vice President of the company. In 6 months,
the drug is determined to have killed 6% of its users and is being called the
“new LSD of the 21st Century.”
In the debriefing stage, the Ex-Executive VP is heard to say, “We had put so
much $$ into it, I just had to see this through to fruition.”
Which of the following statements is most
applicable and appropriate to use in this situation? (Points : 8)
Expect some unanticipated outcomes.
Be alert to some measurement limitations.
Don’t declare victory too soon.
Beware escalation of commitment.
Devery HRM587 project paper
DUE WEEK 7
10pgs minimum
(see doc sharing) 200 pts
Option 1 –
DIAGNOSIS PAPER
Applying models and concepts from the course,
analyze a significant change initiative you have observed / have been affected
by / have had a hand in implementing in your organization. It can be a
change that your company is currently undergoing, or one that has recently been
completed. You must know
enough about the change to be able to do a comprehensive analysis.How did your top
competitor fare in this analysis?
Examples of changes you might analyze include:
Restructuring or reorganization
|
Merger or acquisition
|
Downsizing or rapid expansion
|
Benchmarking or reengineering
|
Outsourcing
|
Implementing new technologies
|
Technical or work process redesign
|
Shifting strategy
|
FORMAT
Your diagnosis course project paper should be a
complete analysis of the issues associated with the change and use the
following format:
1.
Executive Summary (20 points)ONE FULL PAGE MINIMUM REQUIRED
1.
Describe the organization / organizational unit.
2.
Identify the situation, issues, or problems that
lead to the change. Include mention
of such factors as where the organization was in its life cycle, environmental
issues driving the change, etc.
3.
State the organization’s goals for the change –
intended outcomes.
4.
Provide a brief explanation of your evaluation of
the effort.
1.
Assessment / Diagnosis (40 points)THREE FULL PAGES MINIMUM
REQUIRED
1.
Describe the analysis that was done prior to the
planning of the change implementation and the findings of that analysis which
(supposedly) led to the planned changes. (The
nitty-gritty detail may be included in the Appendix rather than the body of the
paper).
2.
If no prior analysis was apparent, describe the
process by which the organization decided the specific changes that were to
take place, and how those changes were to be implemented (how was the change
implementation plan determined).
1.
Analysis of the Change Strategy (70 points)FOUR FULL PAGES MINIMUM
REQUIRED
1.
Describe the change implementation strategy – the
model of change employed (from Lewin, Kotter, Nadler, Jick, etc.).
2.
Describe how the change was structured and
sequenced.
3.
Describe how political support for the change was
obtained and how successful those efforts were.
4.
Describe how momentum for the change was built and
sustained.
5.
Describe what the change leaders did to prevent or
minimize resistance to change; if there was resistance, what was the nature of
the resistance, and how did the change leaders deal with that resistance?
6.
Describe the monitoring mechanisms and how the
information from the monitoring was used / not used.
2.
Results / Outcomes (25 points)ONE FULL PAGE MINIMUM REQUIRED
1.
Compare the actual outcomes with the expected
outcomes (include the unplanned outcomes).
2.
Include negative impacts as well as positive.
1.
Evaluation of the Effort (25 points)ONE FULL PAGE MINIMUM REQUIRED
1.
Incorporating principles from the course, explain your
assessment of the effectiveness of this effort – what was done
effectively, and what could have been done more effectively?
2.
Describe what you have learned about “Managing
Organizational Change” from this effort and your analysis of it.
1.
References (you must make reference to a minimum of
twelve (12) articles from academic journals (10 points) INCLUDE TURNITIN REPORT
1.
Utilization of documents from the text
2.
Library and other resources
1.
Appendix (10 points)REQUIRED!
Option 2 –
RESEARCH PAPER
Select one of the major theoretical perspectives on
change discussed in the course and produces a research paper on that topic. The objective
here is to take the topic past where our class discussion leaves it. The student
should:
1.
Locate additional sources that describe varied
perspectives on the topic.
2.
Address how the varied perspectives relate to or
complement what has been discussed in class.
3.
Discuss how strategic change relates to the varied
perspectives and whether they are predictive or explanatory.
4.
Describe how a practicing manager might make use of
what you have found to better manage change.
5.
How did your top competitor fare in this analysis?
Examples of topics that you might research include:
Change management models
|
Developing a vision for change
|
Leadership styles
|
Communicating change
|
Strategic management
|
Cultural change
|
Managing resistance to change
|
FORMAT
Your research Course Project paper should focus on
organizational change management and use the following format:
1.
Executive Summary (20 points)TWO FULL PAGES MINIMUM REQUIRED
1.
Briefly describes the topic and how it relates to
organizational change management.
2.
Establishes an area of concern that the paper will
cover (how the varied perspectives relate to change management).
3.
Provides a brief explanation of your findings and
how the practicing manager can use what you have found.
1.
Literature Review (100 points) FIVE FULL PAGES MINIMUM REQUIRED
1.
Describe how the topic has been addressed in the
text and course assignments.
2.
Address how the varied perspectives relate to the
topic and managing organizational change.
3.
Discuss how the topic and the varied perspectives
relate to strategic change and if they are predictive or explanatory.
1.
Discussion & Conclusion (70 points) THREE FULL PAGES MINIMUM
REQUIRED
1.
Discuss your experience with the topic and managing
organizational change
2.
Describe how a practicing manager might make use of
what you have found to better manage change.
1.
References (you must make reference to a minimum of
at least twelve (12) articles from academic journals (10 points)INCLUDE TURNITIN REPORT
1.
Utilization of documents from the text
2.
Library and other resources
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